PS3 DNS Error 80710102 Troubleshooting



Posted: Monday, October 18, 2010

by Sam Frost

Network connection errors are some of the most common problems experienced on Sony's Playstation 3 platform. In this guide to PS3 DNS error 80710102 troubleshooting you are going to learn some of the different methods and steps you can take in order to help fix this problem. PS3 network errors can strike out of the blue, so you need to keep reading to equip yourself with the tools to combat this frustrating problem.

The DNS error on the Playstation 3 is basically caused when your console is unable to connect properly to the Internet/PSN. Often caused by problems with your Internet Service Provider, this frustrating error can also be caused by incorrect settings in your PS3's network options, as well as by firmware updates. However, in all cases you can fix PS3 80710102 error codes yourself- it is absolutely not a permanent problem.

Here are a few different things you can try in order to troubleshoot the PS3 DNS error and get rid of the 80710102 code on  your console:

  1. Restart your wireless network router- switch it off at the wall, then turn it back on and try to connect your PS3 to the Internet again. This may be all it takes to get rid of the DNS error on your Playstation.
  2. Try disabling the Media Server Connection on your Playstation 3 under network settings. This setting does not normally need to be enabled, and can interfere with the correct operation of your console. A number of different network connection errors can actually be solved by disabling this single option.
  3. Connect your PS3 to the Playstation Network via a wired/cabled connection, as opposed to using wireless. This will also add performance benefits.
  4. Contact your Internet Service Provider (ISP) and enquire as to whether there is a known problem occurring with their service, and whether anybody else is complaining of the same problem. They will also be able to help you check whether your network is set up correctly.
  5. Download the latest PS3 firmware update onto your computer then transfer it to your Playstation via USB stick, install it, and attempt to connect again. Updated firmware may be able to fix the 80710102 DNS error on your PS3.
If the above steps did not help you to get rid of the DNS connection issue on your console then you will need to perform some slightly more in-depth and complex adjustments to your console's network settings. Click the following link for a comprehensive and free step-by-step guide to performing a PS3 DNS error 80710102 fix.
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Top-level comments on this article: (1 total)
» left by Anonymous 1 year 2 days ago.
I'm doing everything in the article and it still does not work. Please help me. Tq
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